What i do....

Rajkamal Balaraman
Market Research & Business Development,
CSS Corp,
Chennai 600018
Tamilnadu
India...

Purpose

To create / identify sales opportunities within the 10 - 250 market place through reacting to inbound leads through marketing, self generated outbound leads, tactical self-driven campaigns, marketing outbound leads. The New Business role is 100% targeted to win new business contracts in UK and US.

To win contracts for all services from non-CSS customers in line with Regional targets, this can also be achieved through winning channel who introduce non customer opportunities and direct customers.(Support Mind&Tech Choice)...

Principal accountabilities.

* Respond to incoming requests for new services in accordance with the strategy.
* Recruit and manage new channel partners.
* Develop and maintain a strategy to aggressively sell CSS portfolio of services across the Globe.
* To create and have a sustained growing opportunity pipeline to ensure sales are consistently delivered against targets.
* Be knowledgeable in those of CSS's solutions which are most likely to be applicable to the prospects with 10 -250 employees.
* Work with the Marketing, Operations and Sales & Marketing Operations to develop new business by leveraging their expertise and delivery capabilities.
* Work closely with the Client Services Executive to ensure new customers are being managed within their expectations and that any opportunities are handled appropriately.
* Keep prospects fully aware of the launch of new services and developments within CSS CORP.
* Work with Marketing and Customers Services in order to maximise customer generated referral opportunities.
* Provide accurate forecasts and reports on activity and sales performance as and when required by management.
* Ensure all monthly KPI targets are met.
* Ensure full compliance with all internal processes including accurate and timely maintenance of CRM records.(Sales Force)

Key performance indicators

* 20 quality outbound calls per day.
* Management of own database and call records ahead of the current day.(Daily Activities)
* Generate revenue and profit / contribution in line with the sales strategy and personal targets.
* Retain and grow revenue from existing accounts (3-6 months window for customers from sale).

Essential

* Significant experience in telesales, sales and account management experience with at least some of this being spent in an IT/Telecoms environment.
* A desire to learn through doing the job.
* Strong verbal and written communications skills.
* Experience of working with a CRM system.
* Understanding of the IT and technology industry.
* Use of MS Office applications and email.
* Knowledge of connectivity and security services.
* Proven track record of success.
* A true understanding of activity metrics that are key to success.
* Understanding of the IT industry.
* Experience of working with both volume as well as complex sales in a consultative manner.
* Can do, flexible attitude to the work ethic.
* Can do, flexible attitude to the work ethic.
* Strong team player.
* Ability to manage a sales pipeline.
* Negotiation skills.